Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair

Nestled in the heart of Pleasanton, California, Thomas Watch Repair has been serving the community with exceptional watch repair services. Located at 4615 First St #120, Pleasanton, CA 94566, United States, this trusted establishment is committed to ensuring your timepieces are in top working condition. With a direct phone line at 9258720108, customers can easily reach out to schedule appointments or inquire about their services. Their official website, thomaswatchrepair.com, also provides valuable insights into their offerings and how to get in touch.

Specialties and Services

Specializing in watch repair service, Thomas Watch Repair caters to a wide range of brands and models. Their expert services include battery replacement, watch band repair, crystal replacement, and more. With a keen eye for detail and a commitment to quality, they ensure that each timepiece leaves their shop in optimal condition.

Customer Accessibility

Conveniently located, Thomas Watch Repair offers various points of interest for customers. These include a wheelchair-accessible car park and entrance, ensuring that the store is easily accessible to all. Additionally, on-site parking is available for customers, providing a hassle-free experience.

What Customers Say

Thomas Watch Repair has consistently received high praises from its customers. With 93 reviews on Google My Business, the establishment maintains an impressive average rating of 4.9/5. Customers often commend Thomas for his reliability, dependability, and friendly service. One satisfied customer shared, "If you've been looking for a local watch repair, the search stops here Thomas is wonderful. He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome."

Another customer praised Thomas's honesty and integrity, stating, "He offered 'an honor system' where she can bring it back and re-size if needed: 'just tell me I sized it for her and I will re-size it for no additional cost'." These testimonials are a testament to Thomas Watch Repair's commitment to customer satisfaction and excellence in service.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!