The Mail Box Store - Bethalto, Illinois

Introduction to The Mail Box Store

Nestled at 333 W Bethalto Dr, Bethalto, IL 62010, United States, The Mail Box Store stands as a beacon of convenience and reliability for both residents and businesses in the area. With a phone number 618-377-6245 at your disposal, reaching out for assistance has never been easier. Their comprehensive range of services, from shipping and mailing services to copy shop and notary public, makes them a one-stop shop for all your mailing and office needs.

Key Features and Services

- Shipping and Mailing Service: Whether you're sending a package or managing your mail, The Mail Box Store has you covered.
- Copy Shop: Need documents printed or copied Their high-quality print shop caters to all your printing needs.
- Fax Service Provider: Stay connected with their efficient fax service.
- Gift Shop: A little something for yourself or a gift for someone special Their gift shop has you ready for any occasion.
- Mailbox Rental Service: Secure your personal mailbox with their rental service.
- Mailing Service: Expert handling of your mail to ensure nothing slips through the cracks.
- On-site Services: With delivery and in-store services available, you can enjoy peace of mind knowing your needs are met without leaving home.
- Accessibility: Committed to inclusivity, Wheelchair-accessible car park and Wheelchair-accessible entrance ensure everyone is welcome.

Customer Insights and Experience

The Mail Box Store has garnered a remarkable 115 reviews on Google My Business, with an impressive average opinion rating of 4.5/5. Patrons frequently commend the store's personal service, highlighting the friendliness and patience of staff like Jordan and Julie. Visitors appreciate the convenience of being close to their homes and the diverse range of services offered under one roof.

"This company is an asset to our community. The staff are patient, helpful, and friendly. You truly are appreciated" - A delighted customer.

"The Mail Box Store is such a breath of fresh air. The entire crew offers excellent personal service." - Another satisfied visitor.

Recommendations for Potential Visitors

If you're in search of a reliable mail and office service provider, look no further than The Mail Box Store. Their comprehensive services, coupled with a welcoming environment and accessibility, make them a standout choice. For those planning to visit, it's recommended to:

- Call Ahead: Given their range of services, it might be wise to confirm if your specific request is available.
- Explore Their Website: Themailboxstore.net offers a glimpse into the services they provide and can be a handy resource for planning your visit.
- Utilize Their Convenience: Take advantage of their wheelchair-accessible facilities and consider their mailbox rental service if needed.

👍 Reviews of The Mail Box Store

Angela M.

5/5

I love my Mail Box Store!!! So incredibly grateful you are relatively near to me. Please don't ever close! You are an asset to our riverbend community. Jordan & Julie are patient, helpful, & friendly employees. You are appreciated 🙂

D O.

5/5

The Mailbox Store in Bethalto is such a breath of fresh air. The entire crew offer excellent personal service and are a pleasure when I visit to get my mail or packages or conduct other business. We need more businesses like the Mailbox Store in Bethalto

Linda C.

5/5

I have received my mail ( and packages) at The Mailbox Store in Bethato. I receive excellent service.
Recently, Julie packed items for me to send to my parents four
Grandchildren, and my maternal aunt. These large
shipments contained fragile family memories, photos and documents, none of which could be replaced.
Julie spent days planning the perfect packaging materials to keep everything safe. Everything arrived in excellent condition.

A C.

5/5

Nifty little store. Fabulous service. Got my docs notarized & shipped for great pricing. Super happy with the experience!!

rick R.

5/5

I love this place. The girls that work here are awesome ‼️ Always very extremely nice and helpful. The owners should be proud of the girl that runs this place. She does a awesome job. I would be very happy to have a employee like her. She's definitely a decaded employee.The place offers all kinds of services from printing to shipping. If local this is the place to go for all your shipping and printing needs.

Katie M.

5/5

The BEST customer service ever! Super helpful and friendly over the phone. Thanks to Rodney! When I arrived, the other customers helped with the doors and made sure they came first. They helped with my heavy box, and Rodney remembered my voice from my questions over the phone. No wait and super easy. Fed ex return was accepted. Highly recommend this place!

John W.

1/5

Place is almost always understaffed. Took 30 minutes being in the store today to ship off one package. Lady was nice enough to waive my 2.50 label printing fee, not her fault she’s in there by herself with no help. By the time i left there was a line going out of the store.

Jesse D.

1/5

This place is a joke. Everytime I need to go here for any package needing sent not through UPSP, the ignorant lady always tries to say "it's not in their no, I can't send it through that service". As if that's not obnoxious enough everytime I come in, this morning I go to send a letter package for my business paperwork. Very small simple package, its $22+ and I go "okay that's expensive" then I go put my card in and she said "with the mailer is $26".. I said hold on I paid for this mailer the other day. She goes "well since you came in with it ready & didn't tell me you already bought it, I didn't know soon enough since there was a line of people behind you". I said "how does the line of people effect the ability to know your job? Why is it my job to know what your job is?" She says, "you're right im sorry, you can have another mailer for next time" i said "why though?" She says "because you already paid for a 2nd one just now." I reply, "BUT THATS NOT WHAT I WANTED! I ONLY NEEDED THIS ONE MAILER IM USING RIGHT NOW. I DIDNT WANT TO BUY A SECOND ONE." All she could do was apologize instead of redoing the transaction & not charging me for something a second time. She said "you didn't come in and tell me this mailer was ready to go." I said "LADY IT HAS ADDRESSES ON IT AND ITS CLEARLY READY TO GO ALREADY!" She is so ignorant and has only ONE JOB that she clearly doesn't know how to do.. Why is it my job to let her know eventhough she admitted "you're right sir i should have asked you, its my fault" - YET still charges me for her mistake & goes "sorry".. Very annoyed, I would rather drive to STL to get another REAL fedex or ups location instead of this stupidity. Like for real. She was rude to the older gentleman in front of me as well yelling at him for knocking off the place mat on the counter and talking over him saying very rude things with rude tones with every comment. Get a different job or I will make sure everyone I know never goes here again.