Spoon River Electric Cooperative - Canton, Illinois

Address: 930 S 5th Ave, Canton, IL 61520.
Phone: 96472700.
Website: srecoop.org
Specialties: Electric utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Spoon River Electric Cooperative

Spoon River Electric Cooperative 930 S 5th Ave, Canton, IL 61520

☎️96472700

⏰ Open Hours of Spoon River Electric Cooperative

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Spoon River Electric Cooperative

Spoon River Electric Cooperative is a prominent electric utility company located at 930 S 5th Ave, Canton, IL 61520. Established to provide reliable power to the community, they have been serving the region for many years.

About Spoon River Electric Cooperative

Address: 930 S 5th Ave, Canton, IL 61520
Phone: 96472700
Website: srecoop.org
Specialties: Electric utility company
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 2.8/5.

Spoon River Electric Cooperative is dedicated to providing safe, reliable, and affordable electricity to its customers. They strive to maintain the power grid, ensuring consistent service to the community. The cooperative also offers various programs and services to help customers conserve energy and manage their usage.

The company has a strong focus on customer service, with a team of knowledgeable and friendly staff always ready to assist customers with any questions or concerns. Spoon River Electric Cooperative also actively engages with the community, participating in local events and initiatives to support the area.

Features and Services

Power distribution and maintenance
Energy conservation programs
Customer service and support
Community engagement and partnerships

Location and Accessibility

The cooperative's office is conveniently located at 930 S 5th Ave, with ample parking available. The building features a wheelchair accessible entrance and parking lot, ensuring easy access for all customers.

Customer Reviews and Opinions

Spoon River Electric Cooperative has received mixed reviews on Google My Business, with an average rating of 2.8/5 based on 8 reviews. Customers appreciate the cooperative's efforts to keep prices low and provide reliable service. However, some have expressed concerns about billing issues and customer service experiences.

👍 Reviews of Spoon River Electric Cooperative

Spoon River Electric Cooperative - Canton, Illinois

Jacob J.

1/5

Soon River Electric is absolutely terrible. It feels like living in the third world. I have never had so many power outages in my life, and I have lived in a lot of places all over the world. The service is also extremely expensive.

Chad F.

5/5

Lost power. Called into office lady was very nice. Did some checking. Said I had no power at meter and that she would send someone out. Within 30 minutes Paul came and within another 30 minutes Paul had power back on. A squirrel had gotten up by the transformer and taken out the power. Paul had to trim trees to get to the transformer.
People complain about a little bit higher prices and I used to be one of them but what I have realized is the value of having LOCAL people to call and LOCAL people to respond is worth the it.
Thank you for the quick response!

Jane C.

2/5

The electricity is more expensive than other companies in the area by far. It says it is a coop but it is not. There are no "member" benefits. There is a board of people customers pay to make sure their own interests are protected but not customers.

I rarely receive the bill and never a late notice, just a harassing and unkind phone call reminder on the few times forget to send a bill that I don't receive.

Customer service is horrible if the power goes out. The operators blame it on the customer and say they can't respond unless enough customers have called or that there will be a fee but they are serving rural customers so it is possible that not many people will call in an outage if people areworking. Additionally, repairmen come from a great distance and it takes hours for them to even consider the problem once an operator decides you might actually be without power.

Of course, there are no other options for customers beause most people only have one choice for electricity.

We've been customers for well over 20 years and fir a brief peroid they used text measage reminders which were great until they chose not to use them anymore so they could collect ridiculous fees.

Tammi C.

5/5

Very helpful people and great service!

Suzette L.

2/5

J S.

5/5

Nate P.

1/5

Allen R.

1/5