ServiceMaster BioClean (Formerly Aftermath Services) - Oswego, Illinois

Mark R.

Joe and Tony were at our house for four hours after the passing of a family member. We cannot say enough about their caring and compassion for the circumstances of their visit. The work they did was absolutely phenomenal. We would recommend Aftermath with 100% confidence.

Amy M.

On May 3rd Aftermath was called to come take care of cleaning after the loss of my father. They came on that Saturday and they got paperwork and everything for me to sign. They immediately began work and were so good about keeping me informed of what they needed to do and why. They were helpful and caring due to my situation. Joe and Xavier did a wonderful job with everything and did their best to get insurance to covet what was needed done. They listened and lended hugs of comfort during this difficult time. Their communication was excellent. I'm very appreciative for everything they did. I recommend the guys from Aftermath 100%. Joe and Xavier i cannot thank you guys enough. Thank you for being there.

Sincerely,
Amy Mitchell and the family of James Mitchell

Tammy V.

During a truly traumatic time in our lives, the staff at aftermath services was incredibly supportive and thorough. They take pride in their work, as well as having immense amounts of sympathy for the families and their struggles. The office staff as well as the on-site crews were always available to answer our endless questions. This hard-working group of people will never fully understand how grateful we are for everything they have done for us. As much as I hope, nobody has to deal with this type of trauma, I highly recommend having Aftermath services in your corner should it be necessary.

Abby T.

These are horrible people please do yourself a favor and do not use their services. They lost the information about a payment plan THEY HAD SET UP. They then accused me of lying about having a payment plan in the first place when I called to make the payment. It took over 5 tries to get through to them in the first place to try and make the payment. The lady was horrible and rude. When we finally needed to pay off the balance because the estate has closed it took TWO WEEKS of calling and leaving voicemails and trying to get through to them before they called back and let us pay off the balance. We left tons of voicemails and called the call center multiple times and DID NOT HEAR BACK FROM THEM. I am now trying to get a receipt saying our balance is at $0 and that my automatic payment has been cancelled and again no one will return my calls and no one will answer. Please if you are dealing with the death of a loved one DO NOT USE THIS SERVICE. You do not need the stress from their incompetence. If anyone from this business reads this you should be ashamed. You make the lives of grieving people more difficult and run an incompetent company.

Austin H.

We called Aftermath after some unfortunate times. Called at 8 in the morning said someone would be there at 12:30 to assess and give us an estimate. They were there right at 12:30 assessed the property and gave us the information on what they would do which was really informative and professional about explaining everything. Gave us a price explained it all to us again how everything worked we signed the paperwork and they got to work. Joe and his helper did the work right to the scheduled time they said it would take. I would highly recommend them to anyone needs this service. Thanks Joe and team for the great job and very professional service.

Darcie M.

Today was an unspeakably difficult day, but the professionalism, kindness, and care shown to me made the day a little easier.

Monica S.

I am so grateful that I called Aftermath. Me and my home had been through a very traumatic experience and I really didn't understand all the dangers and damage done to my home. Joe was kind, caring, compassionate, knowledgeable and very patient in explaining everything and helping me accept what needed to be done. His team was very thorough, meticulous and safe. Nothing was missed and no detail was too small. Once they were done, I could reclaim my home as healthy and safe.

James F.

I just want to thank the crew from Aftermath from the bottom of my heart. They were 110% Professional and absolutely amazing in our families time of need. They came in and got the job done ahead of schedule and under their initial estimate. They kept us informed every step of the way and my family and I are truly thankful for their services.
Thank you:
James Forrest