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Puget Sound Computer Repair - Olympia, Washington

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 6715 Martin Way E Unit C, Olympia, WA 98516, United States.
Phone: 3604121909.
Website: pugetsoundcomputerrepair.net
Specialties: Computer repair service.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Repair services, LGBTQ+ friendly, Transgender safe space, Electronics, Credit cards, Debit cards, Credit cards.
Opinions: This company has 131 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Puget Sound Computer Repair

Puget Sound Computer Repair 6715 Martin Way E Unit C, Olympia, WA 98516, United States
☎️3604121909

⏰ Open Hours of Puget Sound Computer Repair

  • Monday: 9 am–2 pm
  • Tuesday: 9 am–2 pm
  • Wednesday: Closed
  • Thursday: 9 am–2 pm
  • Friday: 9 am–12 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction

Nestled in the heart of Olympia, Washington, Puget Sound Computer Repair stands as a beacon of technological assistance, offering a comprehensive range of services to keep your devices running smoothly and efficiently. Located at 6715 Martin Way E Unit C, this computer repair shop has been a trusted name in the local community, serving both residential and commercial clients with expertise and dedication.

Main Services

  • Hardware Repair: From malfunctioning keyboards to cracked screens, Puget Sound Computer Repair tackles a wide array of hardware issues, ensuring your devices are back in working order in no time.
  • Virus Removal: Protect your data and safeguard your privacy with their expert virus removal services. Their team employs state-of-the-art tools to eliminate malicious software and prevent future infections.
  • Data Recovery: Accidental deletions, formatting errors, or hardware failures don't stand a chance against Puget Sound Computer Repair's data recovery expertise. They strive to retrieve your valuable data, making sure nothing is lost forever.
  • Computer Sales: In addition to repairs, Puget Sound Computer Repair offers new and used PC's and Apple computers for sale. Their team can help you find the perfect device to suit your needs and budget.

Location and Access

The shop is situated in the 6700 block of Martin Way E, in the East Olympia neighborhood. It is easily accessible from I-5, making it convenient for clients from surrounding areas to visit. Additionally, for those who prefer not to leave their homes, Puget Sound Computer Repair offers on-site services, ensuring that their customers' needs are met regardless of their location.

For those traveling by car, free parking is available on-site, with wheelchair-accessible spaces provided for clients with special needs. The shop itself is also wheelchair-accessible, with easy access to the entrance, seating area, and restrooms.

Featured Characteristics

  • Expert Team: Puget Sound Computer Repair boasts a team of seasoned professionals who are dedicated to staying up-to-date with the latest technological trends and repair techniques. Their expertise ensures that your devices are in capable hands.
  • Customer-Centric Approach: The team at Puget Sound Computer Repair prioritizes clear communication and personalized service. They take the time to understand their clients' needs and keep them informed throughout the repair process.
  • Financial Flexibility: To accommodate a variety of budgets, Puget Sound Computer Repair accepts credit and debit cards, and they are also willing to work with clients on payment plans for more extensive repairs.
  • Inclusive Environment

    : The shop is committed to fostering an inclusive environment, welcoming clients from all backgrounds. They are LGBTQ+ friendly and have designated themselves as a transgender safe space.

Practical Information

Puget Sound Computer Repair is open Monday through Friday, from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 4:00 PM. They can be reached by phone at 360-412-1909 or via email using the contact form on their website, pugetsoundcomputerrepair.net.

Positive Aspects from Reviews

With an impressive average rating of 4.8/5 from 131 Google My Business reviews, Puget Sound Computer Repair has consistently received praise for its exceptional service. Customers appreciate the shop's:

  • Competence and Professionalism: Many customers have commended the team's expertise, highlighting their ability to diagnose and fix issues efficiently.
  • Customer Service: The friendly and clear communication from the team has been a recurring theme in positive reviews, with customers feeling valued and well-informed throughout the repair process.
  • Data Recovery Success: Several customers have praised the shop's ability to retrieve lost data, often expressing relief and gratitude for the service.
  • Affordability and Flexibility: The shop's willingness to work with clients on pricing and payment plans has not gone unnoticed by customers, with many appreciating the financial accommodation.

👍 Reviews of Puget Sound Computer Repair

Puget Sound Computer Repair - Olympia, Washington
Emerita B.
5/5

I highly recommend this place for all your computer repairs. They were able to fix and save my data on my laptop, also work with me on payment. Friendly, clear communication on what needed to be done and costs. Great service and awesome team!

Puget Sound Computer Repair - Olympia, Washington
Ty B.
5/5

I broke my laptop screen, they sourced the replacement, removed and replaced in the same day. Great customer service, very competent and professional. Most important, friendly, thorough, clear communication. Would recommend, no pressure, up front on cost estimate. Very fair.

Puget Sound Computer Repair - Olympia, Washington
Elizabeth P.
1/5

Looked at my laptop and warned me that the swollen battery was probably a larger problem (as I suspected). No complaints about his assessment of my laptop or his repair of my mom's. However. I needed a new laptop and, trying to shop local, bought my new laptop through him. Paid $1000. I can find the same laptop with a touchscreen (mine does not have, but it has been about 3 months since I purchased so the extra feature cost and time cancel each other out) for about $500 online. I understand mark up, but he should be getting a reseller price and even at retail that's ridiculous. Repairs may be fine, but I never should've deviated from buying my computers at Costco. I'm so mad at myself for just trusting him and ordering it on the spot instead of researching myself.

Puget Sound Computer Repair - Olympia, Washington
Tracy H.
5/5

I've been working with Shawn at Puget Sound Computer Repair for almost 20 years, and I can honestly say there's nobody I trust more with my computers or the sensitive data they contain. Over the years, he's handled everything from routine maintenance to major system issues, data recovery, custom builds, and more. No matter the problem, Shawn has always delivered top-notch service with professionalism, honesty, and skill.

His technical knowledge is impressive, and he explains things in a way that's easy to understand. He stays current with the latest technology and never pushes unnecessary fixes or upgrades. What really sets him apart, though, is the trust I have in him. In a world where privacy and data security matter more than ever, knowing I can rely on someone with that level of integrity is invaluable.

If you're looking for someone reliable, trustworthy, experienced, and genuinely great at what they do, Shawn is that person. I wouldn’t go anywhere else.

Puget Sound Computer Repair - Olympia, Washington
Ed F.
5/5

I recently had the pleasure of seeking repair service from Puget Sound Computer Repair for a critical laptop issue. Right from the outset, their technicians showcased an admirable level of professionalism and expertise.

My laptop had a bulging battery which posed a significant risk, and to make matters more challenging, a few of the screws ripped off the bottom plate and there were also stripped screws involved. Despite these complications, the team at Puget Sound Computer Repair managed to tackle the issue promptly and on the spot. They efficiently removed the stripped screws and replaced the hazardous battery with what seems to be a high-quality replacement.

Thanks to their impeccable service, my laptop is now back to its optimal performance and works flawlessly. I wholeheartedly recommend Puget Sound Computer Repair to anyone in need of expert, timely, and professional computer repair services. Kudos to the team for their exemplary work! 👏🏼👍🏼

Puget Sound Computer Repair - Olympia, Washington
Jade B.
5/5

I don't even have my sons laptop back yet, but I can already tell you whatever computer help I may require in the future I'll always go back to him.
He was so personable and up front with possible outcomes, not to mention willing to work with you.
When we got back in my car my son was like "I would love to be friends with that guy." I agreed.
You definitely walk away feeling like you met someone that could only ever complement an environment.
20/10 recommend.

Puget Sound Computer Repair - Olympia, Washington
Jake
5/5

He was able to help me out with a power button issue. He was very upfront about the cost and I appreciate that. He fixed it in about 3-4 business days and even cleaned out my fans and case glass. That was a nice touch.

The only thing I’d say is he’s pretty busy with a lot of folks on there when I come by but that’s often a good sign if you have a lot of customers.

When I went to pick my PC up he even went outside with me to open up my car door so I didn’t drop my computer. He’s kind and easy to work with guy. I will definitely use him if I ever run into issues again.

Thanks man 👍

Puget Sound Computer Repair - Olympia, Washington
Outer J.
5/5

I have too many good things to say about Shawn and his business, so I will do my very best to keep this concise.

Shawn was professional, knowledgeable, and most importantly in my opinion, honest. I unknowingly came into the shop right after they had closed. Despite them being closed, Shawn stayed hours after they closed to make sure that my computer was up and running and was in good condition. He also made sure to check multiple systems on my computer so he could properly diagnose the issue, and not chalk up the issues to one system when it could have been multiple.

During the entire process, Shawn answered my questions, taught me things I could do in the future to keep my computer running well, and even showed me how to do some repairs on my own so I could save some money. He was incredibly knowledgeable. Additionally, like I said, this process took a couple of hours, and not once did he make me feel like I was overstaying my welcome. In his mind, he was going to stay until we solved the problem. Whether that took 2 hours, or 4 hours, he was there.

Finally, Shawn was incredibly honest. I know a little about computers, but of course not even close to his level. Because of this, he could have easily charged me for things that I didn't even know existed and I would have complied because I simply don't know. Instead, Shawn did the exact opposite. He clearly ruled out certain issues that he could have charged me an insane amount for without me knowing, but he didn't. The issue was fairly minor and that was it. No shady moves from Shawn at all, and that was so nice to see!

I told Shawn this and I will live by this... anything computer related whether I run into another issue, or I need to buy a part, I will be going through Puget Sound Computer Repair. Shawn's professionalism, knowledge, and honesty set an extremely high bar that no other computer repair store will ever hit.

Thanks Shawn!

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