Mattress Firm DeKalb - DeKalb, Illinois

Introduction

Nestled in the heart of DeKalb, Illinois, Mattress Firm DeKalb provides a comprehensive destination for all your sleep essentials. Located at 2395 Sycamore Rd, this store is committed to helping customers find the perfect mattress and bedroom furniture to enhance their sleep quality and overall wellbeing. With a vast selection of mattresses from top brands, knowledgeable staff, and exceptional customer service, Mattress Firm DeKalb is dedicated to ensuring customer satisfaction.

Main Services

• Mattress Selection: Mattress Firm DeKalb offers an extensive range of mattresses from renowned brands such as Serta, Simmons, and Tempur-Pedic. Their collection includes innerspring, memory foam, latex, and hybrid mattresses, ensuring there's an option for every preference and budget.
• Bedroom Furniture: In addition to mattresses, the store carries a wide variety of bedroom furniture, including beds, dressers, nightstands, and more. They offer options for adults, children, and youth, ensuring there's something to suit every taste and need.
• Fully Equipped Showroom: Mattress Firm DeKalb features a spacious showroom where customers can test mattresses and visualize how furniture pieces will look in their homes. This hands-on approach helps customers make informed decisions about their purchases.
• Specialty Products: The store also offers specialty products such as adjustable bases, mattress protectors, and pillows to further enhance your sleep experience.
• Customizable Financing Options: Mattress Firm DeKalb provides flexible financing plans to help customers bring home their dream mattress and bedroom furniture with ease.

Location and Access

Mattress Firm DeKalb is conveniently situated in the heart of the city, making it easily accessible from various points in the DeKalb area. The store is located on Sycamore Rd, near the intersection of Peace Rd and Fairview Dr. It is surrounded by several popular landmarks, such as the DeKalb Public Library and the Egyptian Theatre, making it easy to find and remember.

For those traveling by car, the store offers ample parking space in the lot adjacent to the building. The lot is also wheelchair-accessible, ensuring that all customers can access the store with ease. Public transportation users can take advantage of the nearby bus stops, with the Sycamore Rd and Fairview Dr stop being the closest to the store.

Featured Characteristics

• Knowledgeable Staff: Mattress Firm DeKalb takes pride in its dedicated and well-trained staff. They are committed to providing personalized, expert advice to help customers find the perfect mattress and bedroom furniture tailored to their unique needs and preferences.
• Exclusive Savings: The store offers regular promotions and discounts on its products, helping customers save on their purchases. Additionally, they provide a Price Match Guarantee, ensuring that customers get the best possible deal on their mattress.
• Easy and Convenient Shopping Experience: Mattress Firm DeKalb offers multiple shopping options to accommodate different preferences. Customers can choose to shop in-store, online, or even purchase furniture for in-store pick-up. Additionally, the store provides delivery and installation services for added convenience.

Practical Information

• Address: 2395 Sycamore Rd, DeKalb, IL 60115, United States
• Phone: 8157584320
• Website: mattressfirm.com
• Specialties: Mattress store, Bed shop, Children's furniture store, Showroom
• Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Installation services, Repair services, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards

Positive Aspects from Customer Reviews

Mattress Firm DeKalb has received overwhelmingly positive feedback from its customers, with an average rating of 4.9/5 on Google My Business. Customers frequently praise the store for its:

• Large selection of mattresses: Many customers appreciate the wide variety of mattresses available at the store, allowing them to find the perfect fit for their needs and preferences.
• Knowledgeable and helpful staff: Customers often commend the friendly and knowledgeable staff at Mattress Firm DeKalb for their expert advice and exceptional customer service.
• Competitive pricing: Several customers mention that they found the prices at Mattress Firm DeKalb to be competitive, with regular promotions and discounts helping them save on their purchases.
• Convenient location: The store's central location in DeKalb is frequently praised for its ease of access and proximity to other popular landmarks in the area.
• Easy and hassle-free shopping experience: Customers appreciate the store's multiple shopping options, convenient parking, and efficient delivery and installation services, making their shopping experience as smooth and hassle-free as possible.

👍 Reviews of Mattress Firm DeKalb

Marilynne V.

5/5

I went shopping today in need of a new Mattress. I decided to go Mattress Firm again. I had bought 2 mattresses in the last 6 years. Maggie helped me today & showed me a few or more mattreses. She was very good at her job. I asked her many questions & she answered all of them . I made a decision & was very happy with service. Mattress will come Tuesday& excited about that. Maggie was a great employee& will recommend her to anyone who needs a Mattress.

Brittany Z.

5/5

Maggie at Mattress Firm was amazing! She was friendly, knowledgeable, and made the whole process easy and stress-free, especially with 2 small children with us! She really took the time to help us find the right mattress without any pressure. She gave us her own personal opinions that we appreciated and got us an awesome deal! Great customer service from start to finish—highly recommend!

Bernadette A.

5/5

Jason took his time with us. We initially had talked with Brad but he was needed at a different store. Jason helped us define our needs and took his time explaining the difference between the final selections we choose to go with. I think our family will be pleased and we will see an improved health with a quality matrice for my husband and I.

Christopher D.

5/5

Brad was incredibly helpful and friendly. No pressure felt with the purchase, which I appreciated. Bed was delivered two days later, and for a reasonable fee, they hauled our old mattress out and set our new one up. They were in and out in maybe 5 minutes. Looking forward to a good night of sleep...

Chris P.

5/5

Maggie is wonderful! She listened to our likes and dislikes from other beds and somehow selected the perfect mattress. Of course she let us try out all of the others we thought we would like. In the end she found the perfect bed. 😁

Rich K.

5/5

Jason was awesome! No pressure and answered a ton of questions. So glad that I came in and actually tried mattresses because what I thought I wanted was nowhere what I actually bought. I read all these reviews mentioning Maggie and Brad, but they don’t have anything on Jason! Thank you!!

Amy M.

5/5

Maggie gave us the best customer service we have had in a long time. She listened as we described what we were looking for and showed us several options and explained everything about each mattress. She was very knowledgeable, friendly and never pushy. I would have to say she was the reason we purchased from Mattress Firm.

Dan J.

5/5

Loved working with Bradley. He was knowledgeable, patient and took time to answer all my questions. Made buying easy and when I was not sure exactly what I was looking for he asked me the right questions … no high pressure. Great experience!