Macoupin County Public Aid - Carlinville, Illinois

Macoupin County Public Aid: A Comprehensive Guide

Macoupin County Public Aid, located at 340 E Wilson St, Carlinville, IL 62626, is a prominent social services organization dedicated to providing assistance to those in need within the community. With a phone number of 2178543145 and a website at dhs.state.il.us, the organization is easily accessible and provides essential resources to individuals and families.

Specializing in various social services, Macoupin County Public Aid offers a wide range of programs and support to cater to the diverse needs of its clients. Some of their key services include financial assistance, housing support, food assistance, and healthcare services. The organization strives to empower individuals and families to achieve self-sufficiency and improve their overall well-being.

Accessibility is a top priority at Macoupin County Public Aid. The facility boasts a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring that all clients can access the services they need without barriers. With a strong commitment to serving the community, the organization has earned a commendable 3.5/5 star rating based on 52 reviews on Google My Business, reflecting the positive experiences of those who have utilized their services.

Key Features and Information

• Location: 340 E Wilson St, Carlinville, IL 62626
• Contact: Phone: 2178543145, Website: dhs.state.il.us
• Specialties: Social services organization
• Accessibility: Wheelchair accessible entrance and parking lot
• Reviews: 52 reviews, 3.5/5 stars

👍 Reviews of Macoupin County Public Aid

Misty R.

1/5

I walked to this facility 4 of the 5 business days last week each time it was closed. You can not reach a human with the phone number provided on the door

laura M.

2/5

Can't even talk to a human being. Doesn't even give you that option. It's funny how they expect you to fill out all their paperwork they send you in the mail but yet you can't even talk to a human being. It's all automated bots. Never can speak to anyone. Very upsetting

Michelle W.

4/5

Great for how they help adults with Medicaid that need more serious work done like root canals and crowns. I never could find a dentist in Illinois to take Medicaid unless I was doing a extraction or one cleaning per year. But up there they will do many more things for adults through Medicaid

Dean G.

2/5

Usually when I go in here, a very nice lady in her 30s helps and takes care of what's needed to be done...the last time I went some lady in her 50-60s decided to give me lectures on my paperwork and what I should do for my children. Unpleasant experience to say the least

Jeri Z.

5/5

They answered the phone within a minute of being on hold. Very friendly and helpful.

Michelle N.

1/5

Every time I call I get sent straight to the voicemail. It took 2 weeks for them to transfer my file and they can't even do that right. I had to go to a food pantry for two months because they didn't answer the phone and when I came in they told me to fill out a form. I don't have the money to go up there all the time.

Julia S.

3/5

This public aids office is quick to get u in an out. Their super nice and helpful as well.

Barbara M. P.

5/5

Was only waiting in line in the parking lot to receive free milk products distributed by Prairie Farms. Thank you for your generosity to the communities. And thank you to the volunteers who helped.