Georgia Legal Services - Atlanta, Georgia

Robert Jacob Jingleheimer Schmidt

At first I was really pleased and thought I had suitable representation but the attorney I received Vicki Wiggins tell me some things that weren't true before and after court. And she didn't file an appeal on the Judgment in my behalf after she was requested to. Now I have another attorney on a new civil case and we'll see how that goes.

J. H.

Recently, and in transparency, I called Georgia Legal Aid to receive guidance and assistance on how to retrieve information regarding my mother and her abuse towards myself and sister as minors. I am an adult now. I no longer live in Georgia; I live in North Carolina.

The GA Legal Aid representative I spoke to was rude, short, and unintelligible. She told me that "I needed a referral from NC Legal Aid in order to receive services from them". On 07/18, I spoke to a NC Legal Aid representative and shared with her what GA told me and the NC representative said, "Bless your heart. Ma'am, you don't need a referral from us. If you wish to retrieve certain documents, you just need to either go to the county's clerk of office, or call them with your request, and start from there".

I felt duped.

What GA doesn't know is that there are children that could possibly be in danger and with my mother being a former Fulton County Government employee, I am unsure what and who she knows to aid her in her socio-pathetic, and abusive ways. My mother spent over and beyond a decade in various departments of Fulton County and beyond. She has built her social facade to be impenetrable and is trying her absolute hardest to keep me quiet because I have found the voices she stripped from me as a child.

As a former Atlanta resident, this is beyond disappointing.

Many people of my city need the assistance of GA Legal Aid and the last thing we need are people who consider Legal Aid as "as a paycheck" rather than "an opportunity to change the lives of others". You all never know - the smallest detail and/or bit of information could be the missing detail that most people need.

Brian Westerhold

I called twice and never got an answer. First time, I left my information but never got a call back. The second time there was about a 1 hour wait on que. I could opt to have them call back and "you won't lose your place on que" but over 3 hours later... nada. Should change your name to Georgia LACK of legal services.

April Johnson

I contacted this company for assistance through The Georgia Rental Assistance Program(GRA). My experience has been beyond horrible and there is no rectifying it. First I want to say that some of the women whom work for the intake department are severely rude. Im a customer so when you’re assisting a customer your customer service should be welcoming, showing compassion, and sympathizing with the customers concerns. Not talking over them and being rude and having an ugly attitude. Secondly the navigators take their precious time to reach back out to you in regards to your application. Due to their lack of remorse and communication, your court date comes and no payment has been issued or communication of when the payment will be issued causing you to be evicted. It’s almost like they want you to blow their phones up constantly to try to reach someone. I felt like a nuisance for 3 weeks trying to get ahold of someone. I fell short one month and only needed a little help and never received it. Have a plan b set in place when trying to receive any assistance from this program because you don’t want to end up like me.

Marcel Walker

Called for information regarding a small claim with my ex employer and the woman "Tina" was rude from the beginning. I couldnt say anything without getting cut off and she hung up on me. Provided little to no information and the most imporrant thing on her mind was the county i live in so she can decide whether to help me or not. Terrible

Cynthia Go

If I could rate them higher I would.Thank you Mrs. Michelle for referring me to Mr. Ponder who did a wonderful with representing me and handled my case with care and knowledge. Thank you!

Nicole Bailey

No one answers the phone. Why have a number if no one is going to their job and answer the phone

Indiangurl Queen

No one answered the phone during their advertised business hours. They need to close this busniess completely. False advertising for legal services and help.