Genoa Healthcare - Vancouver, Washington

Genoa Healthcare: A Reliable Pharmacy Service in Vancouver

For individuals and families in Vancouver, Washington, seeking a dependable and client-focused pharmacy service, Genoa Healthcare presents a compelling option. Located at Address: 2502 E 4th Plain Blvd Ste 102, Vancouver, WA 98661, United States, Genoa Healthcare operates with a commitment to providing comprehensive pharmaceutical solutions. Their contact number is Phone: 3604504881, and you can find more details on their website: Website: genoahealthcare.com.

Specialties and Services

Genoa Healthcare specializes in pharmacy services, offering a streamlined approach to medication management. They focus on dispensing prescriptions accurately and efficiently, ensuring patients receive the medications they need, when they need them. The company distinguishes itself through a dedicated focus on patient communication and support. They offer a range of services designed to simplify the process of obtaining and managing prescriptions, including:

* Prescription Fulfillment: Genoa Healthcare expertly dispenses a wide variety of prescription medications.
* Medication Synchronization: They facilitate medication synchronization, allowing patients to pick up all their prescriptions at once, improving adherence and reducing the risk of missed doses.
* Mail-Order Pharmacy: Recognizing the convenience factor, Genoa Healthcare provides a robust mail-order pharmacy service, offering a secure and reliable way to receive medications.
* Patient Support: A core element of their operation is proactive patient outreach. They prioritize clear communication regarding prescription status and any potential issues.

Accessibility and Convenience

Genoa Healthcare understands the importance of accessibility. The facility is equipped with a Wheelchair-accessible car park and a Wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that individuals with mobility challenges can easily access their services. Furthermore, they accept various payment methods, including Credit cards, Debit cards, and NFC mobile payments, providing flexibility for patients. The business accommodates a diverse range of financial preferences, enhancing the overall patient experience.

Customer Feedback and Reputation

Based on online reviews, Genoa Healthcare has garnered a generally positive reputation. Currently, the company has 9 reviews on Google My Business, with an Average opinion: 4.1/5. These reviews consistently highlight the friendly and helpful nature of the staff. Many customers appreciate the proactive communication regarding prescription status, particularly regarding mailing schedules. Several individuals express a desire to transition their entire pharmacy account from other providers, specifically mentioning dissatisfaction with Walgreens' service – citing frequent medication shortages, a problematic mobile app, and a lack of responsive staff assistance. This suggests a competitive advantage for Genoa Healthcare in terms of reliability and patient support.

Key Features & Operational Details

* Dedicated Staff: Genoa Healthcare employs a team committed to providing attentive and compassionate service.
* Focus on Patient Communication: As evidenced by customer feedback, maintaining open lines of communication is a priority.
* Mail Pharmacy Option: Offering a convenient mail-order service.
* Secure Transactions: Acceptance of various payment methods ensures secure and convenient transactions.

In essence, Genoa Healthcare strives to be more than just a pharmacy; they aim to be a trusted partner in patients' healthcare journeys. Their commitment to accessibility, coupled with a strong focus on customer service and reliable prescription fulfillment, positions them as a valuable resource within the Vancouver community.

👍 Reviews of Genoa Healthcare

Rebecca L.

5/5

Really nice people, they always call to make sure I am ok with them mailing my RX. Very helpful when there is an issue. I am hoping to switch all my RX to them from Walgreens because the latter is frequently out of basic medication, the app doesn't work well and the staff won't help me when I need it. Also, Walgreens is always understaffed.

Llux D.

1/5

Since they moved from the Veterans Campus they have gone downhill. They continuously fail to put medications that are absolutely essential to keep people alive on their auto-cycle and refuse to let people pick up their prescriptions unless they have an appointment with someone in the Sea Mar office next door. The staff is not the same. The policies and priorities have changed, at least in practice, and they just don't seem to care. I really miss the Veterans Campus location. They were excellent. I'm looking for a better pharmacy.

Chris M.

5/5

These people are incredible! They've been able to do so much to help me and make my life easier. So great, I had to get on and leave a review. I live about fifteen minutes away from here, so there are definitely closer pharmacies but none as good as these guys.

Angie C.

5/5

I want everyone to know how great joshia victoria, katie, and doug are. They really care about ppl and they deserve more than just a thank you, they didnt get to run from the covid 19. I cant imagine how scary that would be for them thank you so much

Erika B.

5/5

The staff here is absolutely the best. Professionally and personally. Merry Christmas Genoa ❤️

Dywanna B.

5/5

Tiffany M.

5/5

Tiana ?. R.

5/5

Rebecca L.

5/5

Really nice people, they always call to make sure I am ok with them mailing my RX. Very helpful when there is an issue. I am hoping to switch all my RX to them from Walgreens because the latter is frequently out of basic medication, the app doesn't work well and the staff won't help me when I need it. Also, Walgreens is always understaffed.

Llux D.

1/5

Since they moved from the Veterans Campus they have gone downhill. They continuously fail to put medications that are absolutely essential to keep people alive on their auto-cycle and refuse to let people pick up their prescriptions unless they have an appointment with someone in the Sea Mar office next door. The staff is not the same. The policies and priorities have changed, at least in practice, and they just don't seem to care. I really miss the Veterans Campus location. They were excellent. I'm looking for a better pharmacy.

Chris M.

5/5

These people are incredible! They've been able to do so much to help me and make my life easier. So great, I had to get on and leave a review. I live about fifteen minutes away from here, so there are definitely closer pharmacies but none as good as these guys.

Angie C.

5/5

I want everyone to know how great joshia victoria, katie, and doug are. They really care about ppl and they deserve more than just a thank you, they didnt get to run from the covid 19. I cant imagine how scary that would be for them thank you so much

Erika B.

5/5

The staff here is absolutely the best. Professionally and personally. Merry Christmas Genoa ❤️