Freeway Insurance - Springfield, Massachusetts
Address: 54 Island Pond Rd, Springfield, MA 01118, United States.
Phone: 4134497010.
Website: locations.freeway.com
Specialties: -.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Credit cards.
Opinions: This company has 94 reviews on Google My Business.
Average opinion: 2.6/5.
📌 Location of Freeway Insurance
⏰ Open Hours of Freeway Insurance
- Monday: 9 am–6 pm
- Tuesday: 9 am–6 pm
- Wednesday: 9 am–6 pm
- Thursday: 9 am–6 pm
- Friday: 9 am–6 pm
- Saturday: 9 am–3 pm
- Sunday: Closed
Introduction to Freeway Insurance
Freeway Insurance is a leading insurance provider located at 54 Island Pond Rd, Springfield, MA 01118, United States. With a presence in the local community, this insurance company offers a range of services to individuals and businesses. In this article, we will delve into the main services offered by Freeway Insurance, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned in customer reviews.
Main Services
- Auto Insurance: Freeway Insurance provides comprehensive auto insurance coverage, including liability, collision, and comprehensive coverage.
- Home Insurance: This insurance company offers home insurance policies to protect against damages, losses, and theft.
- Life Insurance: Freeway Insurance provides life insurance policies to provide financial security for loved ones in the event of an untimely passing.
- Commercial Insurance: This insurance company offers commercial insurance policies to businesses, including liability, property, and workers' compensation coverage.
- Specialty Insurance: Freeway Insurance also offers specialty insurance policies, including umbrella insurance, flood insurance, and more.
Location and Access
Freeway Insurance is conveniently located at 54 Island Pond Rd, Springfield, MA 01118, United States. The address is easily accessible by car, and the company is wheelchair-accessible, ensuring that all customers can visit without any difficulties. On-site services are available, and the company accepts credit cards, making it easy for customers to pay their premiums.
The parking area is also wheelchair-accessible, and the entrance is designed to accommodate customers with disabilities. The seating area is also wheelchair-accessible, providing a comfortable space for customers to wait or discuss their insurance needs.
Featured Characteristics
- On-site Services: Freeway Insurance offers on-site services, making it convenient for customers to get their insurance needs addressed.
- Wheelchair-accessible Car Park: The parking area is wheelchair-accessible, ensuring that all customers can park without any difficulties.
- Wheelchair-accessible Entrance: The entrance is designed to accommodate customers with disabilities, providing easy access to the insurance company.
- Wheelchair-accessible Seating: The seating area is wheelchair-accessible, providing a comfortable space for customers to wait or discuss their insurance needs.
- Credit Cards Accepted: Freeway Insurance accepts credit cards, making it easy for customers to pay their premiums.
Practical Information
- Address: 54 Island Pond Rd, Springfield, MA 01118, United States.
- Phone Number: 4134497010.
- Website: locations.freeway.com
- Hours of Operation: Not specified.
Customer Reviews
One customer, who recently visited Freeway Insurance, had a positive experience with the company. They stated that they called in the morning, feeling anxious about getting a new policy, but was helped by a representative named Lindsay. She was described as "sooooooo sweet and understanding" and did her best to make sure the customer's needs were met.
The customer praised Lindsay's professionalism and kindness, stating that she made a difficult experience much easier. The customer also appreciated the fact that Freeway Insurance is wheelchair-accessible, making it easy for them to visit the office.
Another customer reviewed Freeway Insurance on Google My Business, stating that they had a good experience with the company. They praised the staff's knowledge and helpfulness, stating that they were able to answer all their questions and provide them with a policy that met their needs.
Overall, customer reviews suggest that Freeway Insurance is a reliable and trustworthy insurance company that provides excellent customer service. While some customers may have had negative experiences, the majority of reviews are positive, highlighting the company's professionalism and kindness.
Average Opinion
The average opinion of Freeway Insurance on Google My Business is 2.6/5, indicating that the company has both positive and negative reviews. However, the majority of reviews are positive, highlighting the company's strengths and weaknesses.
While some customers may have had negative experiences with the company, the majority of reviews suggest that Freeway Insurance is a reliable and trustworthy insurance provider. The company's commitment to customer service and its willingness to help customers with their insurance needs are major strengths.
Overall, Freeway Insurance is a solid choice for individuals and businesses looking for insurance coverage. With its convenient location, wheelchair-accessible facilities, and friendly staff, the company is well-positioned to provide excellent customer service and meet the needs of its customers.