Blitt and Gaines, PC - Vernon Hills, Illinois

Tara K.

Absolutely worst people to deal with. Their system to make payments is terrible. You can easily over or under pay if you don't do your math correctly. They don't take debit card and only take checks (so be sure to order checks to make payments). If something cancels over insufficient funds they will cancel your whole payment plan. Extremely difficult to get ahold of through email and have messed up trying to take out more money AFTER it was agreed upon in court.

They will also never contact you and just take you straight to court to sue you...over any amount. Owed $1007 and took me to court over it and threatened to garnish wages and take assets. They act like you owe $50k and do the most. With 8 attorneys listed. All of that over $1k. Ridiculous group to work with.

Shannon H.

I just wanted to give a review and say that all of the representatives I have spoken to have been very helpful and have helped me get my account resolved. I offered a settlement and they agreed (yes I got it in writing as well) and I have started paying this month to get the amount I owe paid off. One thing I can say is to keep on them and save names, extensions and stay in contact with them.

hai21mer

The sketchiest company ever! I had settled for amount on credit card. They had my bank account taken for full amount. $700 more than I settled for. This was back in September. Spoke with Chris, he said they would refund me the difference. Called today Anthony says bank still has $. Even though I closed the account. He now is stating I owe total amount . Thieves!!!!!! I even spoke to the sheriff who served the bank. Got my bank statement with 0 balance!!

A L.

Horrible company!!!! Court mailed them a check for my final balance, mind you it was $375 over what I owed because they told employer to continue to take out 25% of my pay till they told my employer otherwise. My balance left with them was $23.63. I keep calling to see if they received the court check yet and NOPE. Went to the court house and have documents showing when it was mailed. Do I get to start collecting interest like they do for holding my money?!?! Just a flat out money scam!! I have paid my dept plus $375, just post my payment and refund me what is owed to me.

Jacqueline C.

I've been loyal at making my payments since the payment arrangement was agreed upon. Usually the person I talk to when need be acts professional and has respect. But today was not the case. I simply called with important information regarding my payment and I was shocked at how I was talked to. It was just a simple phone call that escalated into a attitude problem for know apparent reason. Myself being an older adult handled the situation best as I could without acting out of character. I called back and spoke with another person she was nice and listened to what I was trying to explain without a single rude word. I let them know my payment is in the mail (priority) and that was it no need for the aggressive attitude it doesn't solve any. Thanks to the nice young lady for just being nice😊

Jason T.

I had a court ordered agreement and was paying ahead. There online server did not take accept the check I created and when I called to inquire why, I was told I defaulted on my agreement and then threatened. They also locked my account so I could not make any more payments. I would have settled my accoubt a full month early but they did not accept the payment instead threatening me.

Nat P.

Very great debt company to deal with. So great in fact, they’ll put an order in for a hold on a bank account so that way you can’t make your payments. Makes sense.

Steve

I recently had to deal with Blitt & Gaines, the collection agency for Discover Card, and let me tell you, the experience started off as one of the most toxic interactions I’ve ever encountered. I had just been through a traumatic event in my life and was trying to get things back in order when I called this agency. The first lady I spoke to, who was simply verifying my identity, was incredibly rude and nasty. She made an already difficult situation worse with her toxic attitude.

When I asked to speak with her supervisor, I thought things might improve, but unfortunately, it wasn’t much better. Both individuals were extremely condescending and repeatedly made me feel like a bad person for being in this situation. It was truly unbearable, and I was left feeling demoralized.

However, after a month or two of trying to navigate this, I finally spoke with a manager named Miss Julie, and let me tell you, she was a ray of sunshine. Julie took the time to talk through everything with me and offered real guidance. She went above and beyond by giving me the names of two people I could contact directly moving forward. I chose to work with Cassandra, and from the moment I spoke with her, things turned around completely.

Cassandra was friendly, helpful, and genuinely cared about guiding me through the process. Within just a week or two, I had everything resolved. It made all the difference having someone who treated me like a person, rather than just another case to collect on.

While Julie and Cassandra are the reason I’d give this review six stars if I could, I’m holding back from a full five-star rating because of the toxic behavior I experienced from the initial representative and her supervisor. I understand that collections can be a tough business, but there’s absolutely no need for hostility and nastiness.

To Julie and Cassandra: Thank you. You made a painful process bearable, and I truly hope Blitt & Gaines recognizes how valuable you are. You treated me with respect and kindness, and that made all the difference. The final settlement amount was nearly the same as what the toxic representatives were demanding, but the difference was that you treated me with decency.

If anyone from Blitt & Gaines reads this, please give Julie and Cassandra a raise. They’re the kind of employees who can make your firm more successful.