AT&T Store - Benton, Illinois

Address: 922 Giacone Dr, Benton, IL 62812, United States.
Phone: 6186633688.
Website: att.com
Specialties: Cell phone store, Cell phone accessory store, Telecommunications service provider.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 163 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of AT&T Store

☎️6186633688

⏰ Open Hours of AT&T Store

Monday: 9 am–7 pm
Tuesday: 9 am–7 pm
Wednesday: 9 am–7 pm
Thursday: 9 am–7 pm
Friday: 9 am–7 pm
Saturday: 9 am–7 pm
Sunday: 12–5 pm

Overview of AT&T Store, Benton, IL

Located at Address: 922 Giacone Dr, Benton, IL 62812, United States, the AT&T Store stands out as a premier destination for all your telecommunications needs. With a phone number Phone: 618-663-3688 and an easily accessible website Website: att.com, patrons can effortlessly connect with this service provider. The store specializes in being a Cell phone store, offering a range of Cell phone accessories, and providing comprehensive Telecommunications service to its customers.

Key Features and Services

This store prides itself on offering a variety of services:
- In-store pick-up: Customers can conveniently collect their purchases without having to wait for delivery.
- In-store shopping: Browse and buy on-site, ensuring immediate satisfaction and assistance.
- On-site services: Receive professional setup, repair, and consultation directly from knowledgeable staff.
- Delivery: For those who prefer the comfort of their home, delivery options are available.
- Same-day delivery: Urgent needs are met swiftly, ensuring you get what you need when you need it.
- Accessibility: The parking lot and entrance are Wheelchair accessible, making shopping comfortable for everyone.

Payment options include major credit and debit cards, ensuring a seamless transaction process. Moreover, the store supports NFC mobile payments, catering to tech-savvy customers.

Customer Opinions and Experience

With an impressive average rating of 4.5/5 based on 163 reviews on Google My Business, customers consistently praise the store for its exceptional service. One glowing review reads, "When in need of sales or service, this store exceeds expectations with professionalism and attention to detail. The staff, particularly Spencer, provide an unparalleled experience." Such testimonials highlight the store's commitment to customer satisfaction and excellence.

Recommendation for Potential Visitors

For anyone seeking top-notch telecommunications services or simply looking to upgrade their mobile accessories, the AT&T Store in Benton is a must-visit. Don't miss out on the personalized assistance offered by staff like Spencer, whose dedication has earned him rave reviews. To explore more, visit their website att.com or call them directly at 618-663-3688. From in-store shopping to delivery services, AT&T Store, Benton, has everything you need for a smooth and satisfactory experience.

👍 Reviews of AT&T Store

Grant T.

5/5

When in need to have any sales or service, this store will meet and exceed any expectations in which you may have. They always have shown the upmost professionalism and have my needs at the foremost of their attention. Spencer has given us the best experience possible over the years and because of his attention to detail is why we will continue to be an AT&T customer. I would highly recommend anyone that is needing assistance, to go to the West City branch and ask for Spencer. You will not be disappointed. FIVE STARS AND BEYOND!

David T.

5/5

We had the absolute pleasure of being assisted by Spencer and Cameron at the AT&T store, and I can’t say enough about how incredible they were. These two are the epitome of customer service—friendly, knowledgeable, and genuinely invested in making sure everything went perfectly. They handled our phone transitions seamlessly, walking us through every step with patience and a smile. What could’ve been a stressful process turned into a breeze thanks to their expertise and upbeat attitudes. Hands down, it was one of the best customer experiences I’ve ever had—shoutout to Spencer and Cameron for making our visit actually enjoyable!

cindy E.

5/5

I just want to express how EXTREMELY happy I am with your employee Spencer at the AT&T store in Benton, Illinois. I have been a customer of AT&T for several years and every time I have a problem with my phone of any kind at all I come into the store and regardless of the most simple or most extreme problem Spencer is ALWAYS able to solve it. I have come in to the store MANY times and Spencer never treats me like I am bothering him. He is patient and professional. He has solved issues with my phone that other employees of the store were unable to solve. He is so knowledgeable about the phones and problems that may arise no matter how difficult the problem may be. I can’t say enough good things about Spencer. He is absolutely a genius at his job! He is smart, knowledgeable, intelligent, professional, patient and kind. I don’t know if I would continue my service with AT&T if Spencer were not there to help me. I feel like I have my own personal support system with Spencer!!! I just hope you know and appreciate what an absolute wonderful employee he is!!!!!
Sincerely, Cindy Evangelides

Felix C.

5/5

It was an absolute pleasure working with Spencer. Guy greeted me at the door, answered all my questions, then helped me lower my bill. Mad props to him!

Joyce P.

5/5

I have visited the Benton store for various transactions. The staff has helped with problems on my account as well as setting up new phones. They are very knowledgeable and quick to complete the action or correct the need. My thanks to them.

Cassidy F.

1/5

Yesterday me and my boyfriend came to get in a new line added to my plan. Vance was absolutely terrible, in the beginning he came off nice and very respectful. I am following up with the dm of the district. As someone who worked for the same company for almost a year I feel completely disrespected. He never once asked what plan or if I even wanted insurance and who knows what else add on he put on my bill. He just assumed the other phone on the line had that stuff so he just did it and never asked question on what I want and had me pay taxes on the phone. He never went over what my bill would be or state there would be an activation fee( yes I know there always is one) that wasn’t the other problem. He then said since I know how to set up an iPhone I could do it. So not only not being honest about what he was doing but also refused to set up my boyfriend’s phone. Yesterday afternoon my boyfriend called trying to get help set Setting up his phone fan told him his only choice was to come in and he would not help him over the phone . Verrry dissatisfied by the service.

Candy R.

5/5

Spencer is awesome he goes above and beyond and he's a great guy very helpful and fixed the mix up about non payment for my phone bill he's a keeper you don't ever want to lose him thank you Spencer you're the best

Elisabeth G.

5/5

I had a great experience with the Benton AT&T office! Spencer has helped me multiple times and he’s always polite and professional. Very happy with my service!