Accurate Biometrics, Inc. - Springfield, Illinois

Accurate Biometrics, Inc.: A Comprehensive Overview

Address: 1885 E Sangamon Ave Suite 140, Springfield, IL 62702, United States

Phone: 866-361-9944

Website: accuratebiometrics.com

Specialties and Services Offered

Accurate Biometrics, Inc. is a distinguished provider of fingerprinting services. The company specializes in delivering efficient and accurate solutions to meet the needs of its diverse clientele. With a strong focus on customer satisfaction, they ensure a seamless experience for each client that visits their facility.

Other Points of Interest

• On-site services: Accurate Biometrics, Inc. offers convenient on-site fingerprinting services, making it easy for clients to access their services without the need to travel.
• Wheelchair-accessible car park: The company understands the importance of accessibility, which is why they provide a wheelchair-accessible car park for clients with mobility issues.
• Wheelchair-accessible entrance: In addition to the accessible parking, Accurate Biometrics, Inc. also features a wheelchair-accessible entrance, ensuring that everyone can easily access their services.

Client Opinions and Reviews

This company has garnered a impressive reputation among its clients, as evidenced by its 57 reviews on Google My Business. With an average opinion rating of 4.6 out of 5, it is clear that Accurate Biometrics, Inc. consistently delivers high-quality services and exceptional customer experiences.

Many clients appreciate the speed and efficiency of the service, as well as the professionalism and friendliness of the staff. For example, one customer, Debi, was able to complete the process in less than three minutes and received kind and helpful service. Another client, Debbie, praised the friendly communication and fast service.

However, some clients have noted that the personal touch could be improved. One reviewer mentioned that the staff member spoke to people in a way that made them feel like cattle. Despite this, the service was still deemed fast and efficient by this customer.

On the other hand, another client had a positive experience with the service, stating that it was awesome and efficient. They also expressed gratitude to Debbie for her assistance.

Nevertheless, there is always room for improvement, as highlighted by a client who found the service to be slow. This individual also observed a situation where someone was allowed to go before everyone else in line, causing another person to become upset and leave the establishment. Despite this incident, the actual fingerprinting process was quick, and the staff member at the counter was described as nice.

Recommendation

Accurate Biometrics, Inc. is a reliable and efficient fingerprinting service provider that prioritizes customer satisfaction. With a wheelchair-accessible facility and a strong reputation based on positive reviews, it is an excellent choice for those in need of fingerprinting services. We highly recommend visiting their website, accuratebiometrics.com, to learn more about their services and to schedule an appointment.

👍 Reviews of Accurate Biometrics, Inc.

Casey S.

5/5

Debi had me in and out in less than three minutes. She was very kind and helpful. Very professional and kind.

Antoinette J.

5/5

Debbie was very friendly. Good communication. Fast service. Thank you.

Dana E.

4/5

Fast and efficient but lady working talks to people like we’re cattle. Definitely not the most personal.

Vee V.

5/5

Awesome service! Fast and efficient l! Thank you Debbie!

Veda F.

3/5

pretty slow service, let someone go before everyone else in line, saw some girl get upset about that and walked out, but other than that the actual finger printing process went really quick and the lady was nice at the counter

Vicky C.

5/5

Super quick. I was literally in and out! The receptionist was super sweet!

Jessica P.

5/5

Not long of a wait and Debbie, who took my prints, was very thorough and polite.

Melissa R.

5/5

Quick and painless!! Thank you Debbie!