Freeway Insurance - Springfield, Massachusetts

Address: 54 Island Pond Rd, Springfield, MA 01118, United States.
Phone: 4134497010.
Website: locations.freeway.com
Specialties: -.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Credit cards.
Opinions: This company has 94 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Freeway Insurance

Freeway Insurance 54 Island Pond Rd, Springfield, MA 01118, United States

⏰ Open Hours of Freeway Insurance

  • Monday: 9 am–6 pm
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–6 pm
  • Saturday: 9 am–3 pm
  • Sunday: Closed

Introduction to Freeway Insurance

Freeway Insurance is a leading insurance provider located at 54 Island Pond Rd, Springfield, MA 01118, United States. With a presence in the local community, this insurance company offers a range of services to individuals and businesses. In this article, we will delve into the main services offered by Freeway Insurance, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned in customer reviews.

Main Services

  • Auto Insurance: Freeway Insurance provides comprehensive auto insurance coverage, including liability, collision, and comprehensive coverage.
  • Home Insurance: This insurance company offers home insurance policies to protect against damages, losses, and theft.
  • Life Insurance: Freeway Insurance provides life insurance policies to provide financial security for loved ones in the event of an untimely passing.
  • Commercial Insurance: This insurance company offers commercial insurance policies to businesses, including liability, property, and workers' compensation coverage.
  • Specialty Insurance: Freeway Insurance also offers specialty insurance policies, including umbrella insurance, flood insurance, and more.

Location and Access

Freeway Insurance is conveniently located at 54 Island Pond Rd, Springfield, MA 01118, United States. The address is easily accessible by car, and the company is wheelchair-accessible, ensuring that all customers can visit without any difficulties. On-site services are available, and the company accepts credit cards, making it easy for customers to pay their premiums.

The parking area is also wheelchair-accessible, and the entrance is designed to accommodate customers with disabilities. The seating area is also wheelchair-accessible, providing a comfortable space for customers to wait or discuss their insurance needs.

Featured Characteristics

  • On-site Services: Freeway Insurance offers on-site services, making it convenient for customers to get their insurance needs addressed.
  • Wheelchair-accessible Car Park: The parking area is wheelchair-accessible, ensuring that all customers can park without any difficulties.
  • Wheelchair-accessible Entrance: The entrance is designed to accommodate customers with disabilities, providing easy access to the insurance company.
  • Wheelchair-accessible Seating: The seating area is wheelchair-accessible, providing a comfortable space for customers to wait or discuss their insurance needs.
  • Credit Cards Accepted: Freeway Insurance accepts credit cards, making it easy for customers to pay their premiums.

Practical Information

  • Address: 54 Island Pond Rd, Springfield, MA 01118, United States.
  • Phone Number: 4134497010.
  • Website: locations.freeway.com
  • Hours of Operation: Not specified.

Customer Reviews

One customer, who recently visited Freeway Insurance, had a positive experience with the company. They stated that they called in the morning, feeling anxious about getting a new policy, but was helped by a representative named Lindsay. She was described as "sooooooo sweet and understanding" and did her best to make sure the customer's needs were met.

The customer praised Lindsay's professionalism and kindness, stating that she made a difficult experience much easier. The customer also appreciated the fact that Freeway Insurance is wheelchair-accessible, making it easy for them to visit the office.

Another customer reviewed Freeway Insurance on Google My Business, stating that they had a good experience with the company. They praised the staff's knowledge and helpfulness, stating that they were able to answer all their questions and provide them with a policy that met their needs.

Overall, customer reviews suggest that Freeway Insurance is a reliable and trustworthy insurance company that provides excellent customer service. While some customers may have had negative experiences, the majority of reviews are positive, highlighting the company's professionalism and kindness.

Average Opinion

The average opinion of Freeway Insurance on Google My Business is 2.6/5, indicating that the company has both positive and negative reviews. However, the majority of reviews are positive, highlighting the company's strengths and weaknesses.

While some customers may have had negative experiences with the company, the majority of reviews suggest that Freeway Insurance is a reliable and trustworthy insurance provider. The company's commitment to customer service and its willingness to help customers with their insurance needs are major strengths.

Overall, Freeway Insurance is a solid choice for individuals and businesses looking for insurance coverage. With its convenient location, wheelchair-accessible facilities, and friendly staff, the company is well-positioned to provide excellent customer service and meet the needs of its customers.

👍 Reviews of Freeway Insurance

Freeway Insurance - Springfield, Massachusetts
Michaela S.
5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Freeway Insurance - Springfield, Massachusetts
Jazmine S.
5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Freeway Insurance - Springfield, Massachusetts
Vincenzo M.
5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Freeway Insurance - Springfield, Massachusetts
Jose R.
5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today

Freeway Insurance - Springfield, Massachusetts
Michael W.
5/5

Very satisfied with the staff, especially Jose Chang Torres, he helped me with everything for my new policy .

Freeway Insurance - Springfield, Massachusetts
Savanna G.
1/5

Ummm, just called them back after getting a voicemail that my quote was ready and the guy hung up on me after I told him my name. So weird and unprofessional.

Freeway Insurance - Springfield, Massachusetts
fortnite K. I. K.
5/5

Selena was amazing great manager and set me with great insurance and package deal! Go to her for all your insurance needs goes above and beyond

Freeway Insurance - Springfield, Massachusetts
Tim C.
1/5

I sighed up for a policy with Veronica. 2 weeks later I received a letter of my policy being cancelled due that my vehicle doesn't qualify for personal auto insurance. I spoke to Veronica on the phone and through emails. She explained why also informed me that I will be getting a full refund because I wouldn't have been covered if I was involved in an accident. Called today and was informed that I would not get a refund nor will I get the down payment for the policy. Tired of insurance companies screwing people. Put spoke to a few companies and they said I should still get some reimbursement. This insurance company has a 2.3 rating for a reason criminals

Freeway Insurance - Springfield, Massachusetts
Michaela S.
5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Freeway Insurance - Springfield, Massachusetts
Maria S.
5/5

Needed to have a 2A paper sent to my prior insurance. Went in spoke with a Rep. he took me to the best Selena. She took care of my paper and made sure I was CC’d on it. Simple in and out, thanks Freeway 🛣️

Freeway Insurance - Springfield, Massachusetts
Jazmine S.
5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Freeway Insurance - Springfield, Massachusetts
Vincenzo M.
5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Freeway Insurance - Springfield, Massachusetts
Jose R.
5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today

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