Genesis of Selma - Selma, California

Genesis of Selma: A Comprehensive Overview

Genesis of Selma is a reputable car dealership located at 2505 Highland Ave, Selma, CA 93662, United States. They can be reached via phone at 5598198200 or through their website, selmagenesis.com.

Specialties and Services

As a Genesis dealer, they specialize in the sale and service of Genesis vehicles. Additionally, they offer a range of services to cater to their customers' needs, including delivery, in-store shopping, on-site services, and repair services. They are committed to ensuring their customers' convenience, as reflected in their wheelchair-accessible car park and entrance.

Positive Customer Experience

Genesis of Selma prides itself on providing a positive customer experience. Many customers have praised their staff for being helpful, knowledgeable, and genuine. For instance, Ahmed, a car salesman, was commended for listening to a customer's needs and guiding them to make an informed decision without any pressure. Similarly, Giovanni was appreciated for ensuring the customer left happy with their purchase.

Financial Options

To make vehicle ownership more affordable, Genesis of Selma offers credit card facilities and various financing options. They understand that everyone's financial situation is unique, and they strive to provide solutions that cater to individual needs.

Customer Reviews

With 92 reviews on Google My Business, Genesis of Selma maintains an impressive average rating of 4.4/5. This indicates a high level of customer satisfaction and trust in the dealership. Customers appreciate the dealership's commitment to excellent customer service and their helpful, honest staff.

Some customers have highlighted that the dealership does not have the feel of a typical car dealership, which can be intimidating. Instead, customers feel valued and respected throughout the buying process.

In terms of vehicle selection, customers appreciate the variety of models available, including the popular Genesis GV70 and GV80. They also commend the dealership for keeping their inventory well-stocked and up-to-date.

Other points of interest include their oil change service, which is praised for being quick and efficient. The dealership also offers a wide range of accessories and genuine parts for their vehicles.

Community Involvement

Beyond their commitment to their customers, Genesis of Selma is also involved in their local community. They support various local initiatives and events, demonstrating their dedication to giving back to the community that supports them.

Genesis of Selma is more than just a car dealership. It is a place where customers can expect a hassle-free, pressure-free buying experience, backed by a dedicated team that genuinely cares about their customers' needs and satisfaction.

👍 Reviews of Genesis of Selma

Leslie D. R.

5/5

Definitely one of the best car dealership experiences I’ve had ever! Ahmed was my car salesman and was amazing, he listened to what I wanted, helped guide me to make the best decision and always kept it 100 with me! Both Giovanni and Ahmed were great and made sure I left HAPPY with my purchase. Definitely great people and great service, did not feel like I was being taken advantage of… so I recommend Ahmed and Gio if you are looking into buying a new car 😍

Maricela D.

5/5

Thank you Jorge Leyva, I love my new GV70 Prestige. Best Christmas Gift a husband can get his wife. You made this experience very pleasant. If you are looking for a new ride Jorge Leyva from Genesis Selma is very down to earth, people person.

Jerome M.

5/5

Had the BEST experience at Genesis of Selma this past weekend! Jarred Islas was incredible to work with (super chill, down to Earth, considerate of my needs). He and the entire Genesis of Selma team helped get me my late 40th Birthday gift and Christmas gift to myself...a 2024 G70 Sport Prestige! I could not be happier and more thankful to have worked with Jarred and the group to get me a great deal. Not only did they help me feel comfortable about the decision, but also helped make my Christmas so much more special! You guys are amazing!

Cara J.

1/5

I started leasing my vehicle from Genesis in December 2023 and have had nothing but issues with the service department since. Every time I have tried to schedule my routine service there have been hiccups- appointments booked but then somehow deleted, people not communicating information that was provided to them when I scheduled the appointment to when the vehicle was serviced, and there's been a different person in charge of the service department every single time. I paid a significant amount of money for a vehicle damage protection plan and have been in communication with them since early May to try and fix a small dent/scratch and was initially told it would be taken care of no problem, then I was told that I didn't have the coverage even though I did, once the coverage was found they asked for pictures and I sent them right away only to be ignored for the next 23 days straight. I have tried calling, emailing and leaving voicemails and no one has contacted me back. I am always given lip service that things are going to be taken care of and these problems aren't going to continue but they do continue. I love my car, but I'm really starting to doubt that it is worth all this headache, especially when I don't live in Selma and have to travel there for this lack of service.

Victoria H.

5/5

I just had a wonderful experience here at Genesis of Selma! Everyone here were the constant professionals!, they all treated me with first class care! Ahmed, Federico ,and Giovanni thank you all. I absolutely love my GV70!

LETi F.

5/5

Ahmed Wahdan made our trade in so easy and affordable for me and my boyfriend. And we are super happy with our purchase! Highly recommend Ahmed Wahdam as your sales consultant.

David R.

1/5

Be aware that when you purchase a Genesis at Genesis of Selma they have NO Service Department strictly for your Genesis. You’ll be sent to and Serviced at the neighboring Nissan/Hyundai Service Department and you will NOT have a certified Genesis mechanic working on your vehicle. And if you have an issue with a factory warranty you will be given reasons why it can’t be repaired due having to NO Genesis Service Department available to make the under warranty repairs. You just get excuses and the issue never gets resolved.

Molly J.

1/5

Though they treat you like royalty when you buy the car, have NO expectations when it comes to service. From the service department manager, to the Genesis Dealer Manager to the Manager of all the dealerships within the group, there’s not one single person you can trust to give you accurate infomation or to ever follow through on their obligations. It’s beyond baffling the level of incompetence this group possesses. Every.Single.One.Of.Them.