Linebarger Goggan Blair & Sampson, Llp - Gig Harbor, Washington

Carol S.

I’m giving Linebarger a 1-star rating due to their terrible customer service. After calling multiple times, being placed on long holds, and even getting hung up on, I finally reached an agent to make a simple payment. I explained that I wanted to pay a toll bill so my daughter could add her car to my SunPass account. However, they refused to take my payment because my daughter had to call herself, even though I wasn’t requesting any personal information—just trying to pay the bill.

When I asked to speak with a manager, I was transferred to Carlos, who repeated the same refusal and ultimately told me that I could not make the payment at all. What kind of customer service is that? I was trying to pay, not request sensitive information. This was an unnecessarily frustrating experience, and their policies make no sense for people simply trying to resolve a bill.

Heather E.

Scam! They sent me the amount of a valid parking ticket from 8 years ago, which I paid. It’s the only parking ticket I’ve ever received so that’s how I remember the exact amount and details. I called my bank to search for the payment and bank records only go back 7 years, how convenient. First time I’ve received any notification that this was unpaid, 8 years later. Do your research on this law firm. Super shady. Google list them in WA and the letter says TX and my fine was in OR. If it looks fishy and you are here to research, follow your instincts and call the court directly.

Troy S.

I thought mine was a scam like the other. I sold a vehicle to someone with the same first name as mine. I'm not sure if the court screwed up but they should never have sent me a delinquent court fine notice without making sure I was the correct person. Had I blindly sent a check I'm sure they would not contact me to correct the issue. They need to do better either way.

Darcie J.

Got a letter today dated 7/29/24 for a name I have not gone by in 13 1/2 years for $285.

The "case #" on it has FL in it, in which my county uses for traffic tickets/fines. From 1-1-01 to 2-6-12 when I got married, I had 1 traffic ticket, in which I paid in full. (I haven't had more than 3 tickets in the past 30 years, paid them all, including the one for $480 for going 95mph in a 55 mph.....damn cop shoulda been 1/4 mile out farther. Woulda caught me going 107mph.)

Address for the law group is a San Diego, CA address, yet the portion that is cut/torn off to go with payment has a San Antonio, TX P.O. Box address.

Also, the county I live in has collections go through Shasta County Collection, as we are in Northern California, not Southern California.

Tried calling to inquire on this collection letter & the "receptionist" hung up on me before I could get the question out.

****I reported it to the Better Business Bureau.****

Russell P.

Got a letter today saying I owe over $3k in interest and penalties for not paying my Illinois income tax. Funny. I've never lived or worked in Illinois a day in my life. Definitely scam, but to be sure I have reached out to the Illinois tax department to make sure this isn't a stolen identity issue. If yours is 100% out of the blue like mine I'd suggest reaching out to whatever agency sent it to collections to make sure your identity has not been stolen. For the record, Illinois does list this law firm as one of their authorized collections. Thus my fear I may have a bigger headache than just a scam letter. 😕

Phil B.

My wife received a letter in the mail on Saturday the only tickets she ever had was back in the 90s I was wondering how she could reach the pedals in her condition

Blur D.

These drillbits tried scamming me into believing that I had unpaid debt and needed to pay court fees and I owe nothing.....how much lower can you go Yuck!!

Michael

Absolutely incompetent and love to harass customers over 15 year old dismissed cases that have long since been satisfied. Employees need to Have more self respect and find employment where people don’t hate you. Linebarger have zero awareness of customer service or treating people with respect