AAA Branford - Branford, Connecticut

AAA Branford, located at "Address: 143 Cedar St, Branford, CT 06405, United States." is an esteemed insurance agency and travel agent. The company has built a strong reputation for its professionalism and exceptional customer service, as evidenced by the 163 reviews on Google My Business with an average rating of "Average opinion: 4.6/5."

Excellent Customer Service

AAA Branford has received numerous positive reviews from satisfied customers, such as those who have recently gained auto insurance through the agency. These customers have praised the professionalism of their phone conversations and the quick, detailed explanations provided. When issues arise, AAA Branford's customer service team has been commended for their prompt and thorough responses, providing all necessary information and paperwork.

On-Site Services and Accessibility

AAA Branford offers on-site services, making it convenient for customers to access their services. The location is wheelchair-accessible, with a wheelchair-accessible car park and entrance, ensuring that all customers can easily and comfortably access the agency.

Specialties

As an insurance agency, AAA Branford provides a range of insurance options to meet the needs of its customers. In addition, the agency also operates as a travel agent, helping customers plan and book their dream vacations. Whether you need insurance or assistance with travel planning, AAA Branford has the expertise and resources to help.

Recommendation

If you are looking for a reliable insurance agency or travel agent, AAA Branford is an excellent choice. With its professional customer service, on-site services, and wheelchair accessibility, the agency is well-equipped to meet your needs. To learn more about AAA Branford and its services, visit its website or contact them at 2034333258.

👍 Reviews of AAA Branford

Jordan

5/5

Recently gained auto insurance through them and the phone call was one of the most professional conversations I've had dealing with this topic. And when a problem arose that week, customer service was on point and gave all the information I needed. Also provided paperwork when asked. Quick service, detailed explanations, and had an answer for everything. Over five years with geico and I was never treated this nice. I wish I took down both of the ladies names because they deserve to be recognized for their service.

Brian Beaulieu

5/5

Awesome experience walked me through the whole Process made it so enjoyable!

Townsend Montant

5/5

Very helpful man, Randy. These guys are very professional and friendly.
Good reason to join !

Shannon Valenti

1/5

I tried contacting AAA regarding an insurance policy . I was transferred 5 times and was on hold for 45 minutes. All representatives were rude especially the male receptionist at the Branford location.

Leesa S

5/5

I almost didn't want to write this review because I don't want AAA to get more crowded. My experience renewing my driver's license was excellent. The line moved quickly. The staff was friendly while efficient. Unlike my last experience at DMV, they smiled and acted like they were happy to help. They didn't talk too much holding up the line, but were just nice enough to make it pleasant.

Richard Lake

5/5

For this trip here, I got my license renewed, and it was very smoothly, like everything else I've done here. I've gotten passport photos done here, gone w/my spouse to renew his license here, gotten vacation info, and more and every time it has been pleasant. I have not talked to 1 employee that I didn't like, everyone is always kind and helpful.

Kentucky Mama

5/5

This is a one stop shop 4 many things like passport pictures, Foreign Currency exchange, auto insurance, auto loans & maps 2 plan a road trip. I needed 2 get documents notarized two days in row 4 different things. Gr8 place. I highly recommend.

Amy LaCava

5/5

I recently popped into AAA for information regarding an upcoming road trip and was welcomed by the most professional and helpful agent (Randy). It was five minutes before closing and yet he gave me an abundance of maps/booklets/and general info. I left feeling so grateful for kind people and my AAA membership.