Gold Rush Tax & Accounting - Decatur, Alabama

Taylor Satula

What a bunch of do-nothings. When you hire an accounting and bookkeeping service, they have responsibility to do the work that you instruct them to do. Managing someone’s finances is an important task. I thought everything had been going smoothly and I paid them to do my year-end taxes and I thought I was being charged for monthly reconciling. I called and one day to get my Quickbooks info and they didn’t have written down. Days later I found out that the person who had been doing my bookkeeping had quit months before. Eventually they recovered my QuickBooks information but strangely enough, the audit log was empty. I can’t believe I used this business. What an absolute disappointment. Every time I drive past the building I get it disgusted feeling in my throat.

EDIT 3/16/2024: it turns out they never finished filing my taxes last year. I went on the IRS website to get a transcript for the new accountant and it said “NO RECORD” in the 2022 category so that was a surprise. I hope to never speak to or think about this business again. Avoid!

Dennis Mynatt

Always a pleasant experience with Gold Rush. Never left any questions unanswered with outstanding customer service

Heather Brown

They're very helpful! I've been having them do my taxes for over 25 years. I won't go to anyone else because they treat me like family.

Katrina Frazer

I have always gone here to have my taxes done. JoEllen is amazing. I will never go anywhere else. We are always treated like family.

Jeremy Floyd

I've filed with Gold Rush for over 10 years and have always had a wonderful experience. They are very professional and courteous.

Nina Brown

Have been going there for years now, Blake always does a great job for us!

Mr Johnson

My taxes have been on hold. Blake doesn't seem interested in helping me out. Also when I call he's always busy or never there.

Kim Ruf

The customer service and knowledge provided by JoEllen has been exceptional!